We were VERY pleased with the quality, fit/finish and installation at the Orlando Renaissance at Sea World this past week. Becky was a dream to work with and ensured that I was satisfied through every step of the way.
Aaron Arnold
I wanted to commend one of your staff members for an excellent job. I accidentally left my computer at home and needed access to computer/internet. I met Barbara at the 11th Hour Business Center and she was very helpful. She quickly got me online and provided great customer service. She also provided me with information about things around town and answered questions about places in the area. If I hadn't left my computer at home, I would never had encountered her friendly customer service. Please let her know what a great job she did! Thank you.
Adriane Grimaldi
Thanks to Dawn Hatch and the entire 11th Hour team for their professionalism, creativity and most importantly patience as we worked through all of the branding opportunities for a number of events in the Orlando area and around the country.
Alissa C. Famiano
I had the pleasure of meeting one of your staff members that worked in the 11th Hour Business Center, his name was Daniel. Wonderful, wonderful person. He went out of his way to help me on several occasions.
Brandi Naugle
Our hotel’s business center was formerly operated by a large, national company. We received average service at best. We chose 11th Hour to manage our business center and guest package distribution because of their level of expertise and that is a decision that I have never regretted. The solutions they brought were more advanced and they drive fantastic revenues. 11th Hour is part of our family here at the Las Vegas Hilton. I recommend any convention hotel make the change to 11th Hour if they are looking to increase their service levels.
Cami Christenson
I have just returned from two Gartner events at the Gaylord National and am keen to let you know that John Comer with 11th Hour Business Centers was key to our success in managing in-bound freight and the storage of materials for the Security & Risk Management Summit for which we are returning in early June.
I have worked many events over the years and have seen the worst and the best in Receiving. In a word, John defines “best.” I didn’t want his superb attention to detail, speedy responsiveness and dedication to go unrecognized.
Dick Peebles
This week was in desperate need to have some of my belongings shipped from the Swan Hotel to my residence. By "belongings" I mean passports, wallet with credit cards and currency!
I must tell you that I was very impressed with Mr. Steven Diaz in 11th Hour Shipping. His level of professionalism and attention to details is rarely experienced these days. This kind of service makes a world of a difference and I can assure you I will highly recommend your hotel based on the outstanding level of service I have received. Congratulations to you and your team.
Eduardo Pagani
I wanted to pass along a note letting you know of the positive experience we recently had with Mark and his team at the 11th Hour Business Center. Due to the snow storm that recently hit Atlanta, my colleagues and I were supposed to be in Orlando staying at the Peabody for this week’s Builders’ Show but were unable to make it due to flight cancellations. Mark and team were able to quickly create and turn around the materials we needed and provide them to our client staying in the hotel since we were unable to make it to Orlando. Thank you for the great customer service at the Hyatt Regency Orlando /11th Hour Business Center!
Erin Collins
11th Hour pre-event and onsite is an invaluable partner to GPJ. Their knowledge of the venues and quality of print production help us to create the best customer journey for our delegates.
George P. Johnson Experience Marketing Agency
The TMRE conference is over but there are lasting effects. I would like to thank everyone from 11th Hour Business Centers for stellar performance. You responded to Emotion Mining needs professionally and delivered flawlessly.
Jenna Gopilan
11th Hour was an incredible print partner across two substantial conference projects in 2014 and 2015. By the close of our first project, I can say with 100% certainty that we cannot do print business in Orlando without our trusted partner.
Jeremy Hilborn
11th Hour has always met our needs, even if it is last minute. Their products are always of quality and exactly what we request. Dawn is great at giving us options & making sure we get exactly what we're looking for.
Jessica Hylton
We have a fantastic relationship with the 11th Hour. They are very quick to respond and Dawn Hatch and her team are always prepared to take on any challenge we put their way.
Joel Cannon
11th Hour is certainly my go to partner for all of our printing needs. Brannon and his team treat us like more than customers.
Josh Greenberg
Without John's help, it would have been a nightmare to deal with the postal service. Employees like him are hard to find. He made what could have been a $4500 tragedy into a very happy ending!
Karen Fecht
It was my pleasure and let me again say how impressed everyone was with what 11th Hour did for MPI and the huge effort Brad went thru especially considering he gave birth during the last few weeks of planning. I don’t pay compliments that easily….Brad really went over and above. People from the VP of Sales from Univ. Studios/Loews to the Global Dir. of Sales for Hard Rock and many other big deals in this town made comments about how happy they were to have Brad on the team. I have been with MPI for over 20 years and although you may not see immediate ROI, its events like this that people don’t forget who are the rock stars and good fortune will be returned in the future for all the effort.
Thanks again for all your support as well, I hope you will attend our planning team post celebration when the date is confirmed, we could not have looked this good as a city without 11th hour!
Ken Barnett
You and your team did an outstanding job making our annual event spectacular! I’ve been to several conferences over the past few years and have to say, your print work was leaps and bounds above the rest.
Kris M. Parmer
Zumba has had the pleasure of partnering with 11th Hour for the past 7 years in producing branding for the annual Zumba® Instructor Convention. Why Zumba keeps returning: Cutting edge print and installation technology, Innovative & out-of-the-box thinking, Cost competitive, Quality conscience & Deadline driven
Lisa Riofrio
The work process was very smooth – your site photos and measurements were spot-on and made my job MUCH easier. Our customers, distributors and employees were truly surprised by the effort that was put into branding the hotel.
Marc Gura
We have partnered with 11th Hour Business Centers for the past ten years. Recently the business center contract was up on term for renewal and despite numerous attempts by competitive companies proposing to operate business centers, we never even entertained the prospect of another vendor. The 11th Hour team acts as an extension of our convention service team, offering advanced business solutions to our guests. The result of this pays dividends in the form of high customer service and higher revenues. 11th Hour is the only company that truly focuses on convention hotel business centers as their core business and it shows in how they interact with our guests each day.
Marshall Kelberman
Just a quick note to say thank you for helping to make our show go smoothly last month. Working with the 11th Hour Business Center was the easiest thing about our event – your team was great and the best we’ve worked with thus far. Thank you again for all of your efforts.
Nicole Taylor
I am writing to acknowledge your generous contributions in producing the flyers for the BITAC 2012 Silent Auction for Change. We are very grateful to you and your company for stepping forward to produce those materials.
Patrick Barry
For the past four years, we have used 11th Hour for our major branding at our Annual Users Conference. They have consistently delivered creative and affordable branding that is both well-made and expertly installed.
Patsy Canning
Andrew has been extremely helpful and wonderful in getting my AMEX card back to me, and I just had to let you know what a “STAR” employee Andrew truly is! Andrew exemplifies customer care in every way!
Richard Cordaro